Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Password to get e-mail not working

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta por christ1

Islanderuk
Islanderuk
more options

Thunderbird has my correct BT password but I cannot down load my e-mails.

I get the message

Sending of password for user islanderuk@btopenworld.com did not succeed. Mail server mail.btinternet.com responded: (#MBR1213) Please verify your account by going to https://login.yahoo.com

I have logged on to https://login.yahoo.com and can get to my e-mail account using the same password as that registered with the Thunderbird

I have no trouble getting on to the BT Mail server using the same password on my wifes' computer by she is using Windows live mail

Any idea what the problem might be

Thunderbird has my correct BT password but I cannot down load my e-mails. I get the message Sending of password for user islanderuk@btopenworld.com did not succeed. Mail server mail.btinternet.com responded: (#MBR1213) Please verify your account by going to https://login.yahoo.com I have logged on to https://login.yahoo.com and can get to my e-mail account using the same password as that registered with the Thunderbird I have no trouble getting on to the BT Mail server using the same password on my wifes' computer by she is using Windows live mail Any idea what the problem might be

Solução escolhida

Try to delete the password Thunderbird has remembered for your BT account. You'll then be prompted to enter the password when needed. http://kb.mozillazine.org/Setting_and_changing_email_passwords

Ler esta resposta no contexto 👍 0

Todas as respostas (1)

christ1
christ1
  • Top 25 Contributor
more options

Solução escolhida

Try to delete the password Thunderbird has remembered for your BT account. You'll then be prompted to enter the password when needed. http://kb.mozillazine.org/Setting_and_changing_email_passwords