Cannot receive messages
The last email I received on my main email account through Thunderbird was sometime last night around 10. Since then, I have no received any messages, and I've also got a "popstate-1.dat folder located below my trash for this account. I run two other accounts (all three through Comcast) and have no trouble receiving email from either of them. Webmail version is working fine, and I just checked my email using Thunderbird on another computer. I can also send email. It appears to be just this account and just this profile.
I Googled fixes for popstate-1.dat, and followed prior instances on Mozilla's site. Deleting the files recommended did not fix anything.
At this point, the only thing I can think of is to back up my data, uninstall, and copy my profile to a clean install. I just don't know if I'll be carrying the problem forward.
Todas as respostas (5)
Your the third person in as many minute with an issue with comcast. Have you contact them?
Matt said
Your the third person in as many minute with an issue with comcast. Have you contact them?
They walked me through my mail settings and that was pretty much it. The guy I talked to didn't have any particular insight.
Using Nortons by any chance? I assume so since Comcast provide it.
Try checking the firewall component is allowing Thunderbird all versions full access to the internet.
Matt said
Using Nortons by any chance? I assume so since Comcast provide it. Try checking the firewall component is allowing Thunderbird all versions full access to the internet.
I am using Norton via Comcast. I checked the firewall rules and Norton is allowed, and I ran with it disabled and still couldn't get my email.
To clarify, I disabled Norton Firewall when I say "it."