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Print/Print Preview/Page setup all blank

  • 1 resposta
  • 10 têm este problema
  • 4 visualizações
  • Última resposta por Internetlad

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About a week ago (I wasn't having the issue prior to this) I stopped being able to print e-mails off. All the fixes I have found seem to relate to changing the printer, or the margins. When I click "Page setup", it too comes up blank. Moving the mouse down it creates three black rectangular boxes. Some weird error for sure.

No matter which printer I pick (even XPS print) it comes out blank in the preview and the page prints blank. I am able to print fine from other Windows programs, so the issue seems to be isolated with Thunderbird.

Thank you in advance for any assistance!

About a week ago (I wasn't having the issue prior to this) I stopped being able to print e-mails off. All the fixes I have found seem to relate to changing the printer, or the margins. When I click "Page setup", it too comes up blank. Moving the mouse down it creates three black rectangular boxes. Some weird error for sure. No matter which printer I pick (even XPS print) it comes out blank in the preview and the page prints blank. I am able to print fine from other Windows programs, so the issue seems to be isolated with Thunderbird. Thank you in advance for any assistance!

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Have tried to reset all printer settings via clearing the print-related section of the prefs.jf file. No joy.

Curiously, printing to a generic text printer. . . works fine. Page Setup is back and works fine, but TB still won't print to XPS, PDF or standard printers.

Any ideas?