Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

slow, stuck firefox

  • 1 resposta
  • 0 têm este problema
  • 1 visualização
  • Última resposta por cor-el

dnsss
dnsss
more options

my firefox is really slow and stuck a lot of times when i open tabs and sites,

my info:

Application Basics

Name: Firefox Version: 45.0.1 Build ID: 20160315153207 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:45.0) Gecko/20100101 Firefox/45.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false

Crash Reports for the Last 3 Days

All Crash Reports

Extensions

Name: 1-Click YouTube Video Downloader Version: 2.4.0.1-signed Enabled: true ID: YoutubeDownloader@PeterOlayev.com

Name: Adblock Plus Version: 2.7.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Firefox Hello Beta Version: 0.1 Enabled: true ID: loop@mozilla.org

Name: Ghostery Version: 6.0.3 Enabled: true ID: firefox@ghostery.com

Name: SearchPreview Version: 8.8 Enabled: true ID: {EF522540-89F5-46b9-B6FE-1829E2B572C6}

Graphics

Adapter Description: AMD Radeon HD 6310 Graphics Adapter Drivers: aticfx32 aticfx32 aticfx32 atiumdag atidxx32 atiumdva Adapter RAM: 384 Asynchronous Pan/Zoom: none Device ID: 0x9802 Direct2D Enabled: Blocked for your graphics card because of unresolved driver issues. DirectWrite Enabled: false (6.2.9200.17568) Driver Date: 11-9-2010 Driver Version: 8.792.0.0 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 1611103c Supports Hardware H264 Decoding: Yes Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 6310 Graphics Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences

browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20160315153207 browser.startup.homepage_override.buildID: 20160315153207 browser.startup.homepage_override.mstone: 45.0.1 browser.tabs.remote.disabled-for-a11y: true browser.tabs.warnOnClose: false browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.reset-permissions: true dom.max_chrome_script_run_time: 0 dom.max_script_run_time: 0 dom.mozApps.used: true extensions.lastAppVersion: 45.0.1 font.internaluseonly.changed: true gfx.blacklist.direct2d: 4 gfx.blacklist.layers.direct3d9: 4 gfx.crash-guard.d3d11layers.appVersion: 45.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x9802 gfx.crash-guard.d3d11layers.driverVersion: 8.792.0.0 gfx.crash-guard.d3d11layers.feature-d2d: false gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x9802 gfx.driver-init.driverVersion: 8.792.0.0 gfx.driver-init.feature-d2d: false gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 media.gmp-eme-adobe.abi: x86-msvc-x86 media.gmp-eme-adobe.lastUpdate: 1453844455 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.abi: x86-msvc-x86 media.gmp-gmpopenh264.lastUpdate: 1453844458 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160315153207 media.gmp-manager.lastCheck: 1458776016 media.hardware-video-decoding.failed: false media.youtube-ua.override.to: 43 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1458439470 places.history.expiration.transient_current_max_pages: 69886 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npmeetingjoinpluginoc: 1 privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1457906402

Important Locked Preferences

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.12 Version in use: 4.12

NSS Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC

NSSSMIME Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC

NSSSSL Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC

NSSUTIL Expected minimum version: 3.21.1 Version in use: 3.21.1

Experimental Features

my firefox is really slow and stuck a lot of times when i open tabs and sites, my info: Application Basics ------------------ Name: Firefox Version: 45.0.1 Build ID: 20160315153207 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:45.0) Gecko/20100101 Firefox/45.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: 1-Click YouTube Video Downloader Version: 2.4.0.1-signed Enabled: true ID: YoutubeDownloader@PeterOlayev.com Name: Adblock Plus Version: 2.7.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: Firefox Hello Beta Version: 0.1 Enabled: true ID: loop@mozilla.org Name: Ghostery Version: 6.0.3 Enabled: true ID: firefox@ghostery.com Name: SearchPreview Version: 8.8 Enabled: true ID: {EF522540-89F5-46b9-B6FE-1829E2B572C6} Graphics -------- Adapter Description: AMD Radeon HD 6310 Graphics Adapter Drivers: aticfx32 aticfx32 aticfx32 atiumdag atidxx32 atiumdva Adapter RAM: 384 Asynchronous Pan/Zoom: none Device ID: 0x9802 Direct2D Enabled: Blocked for your graphics card because of unresolved driver issues. DirectWrite Enabled: false (6.2.9200.17568) Driver Date: 11-9-2010 Driver Version: 8.792.0.0 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Subsys ID: 1611103c Supports Hardware H264 Decoding: Yes Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 6310 Graphics Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20160315153207 browser.startup.homepage_override.buildID: 20160315153207 browser.startup.homepage_override.mstone: 45.0.1 browser.tabs.remote.disabled-for-a11y: true browser.tabs.warnOnClose: false browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.reset-permissions: true dom.max_chrome_script_run_time: 0 dom.max_script_run_time: 0 dom.mozApps.used: true extensions.lastAppVersion: 45.0.1 font.internaluseonly.changed: true gfx.blacklist.direct2d: 4 gfx.blacklist.layers.direct3d9: 4 gfx.crash-guard.d3d11layers.appVersion: 45.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x9802 gfx.crash-guard.d3d11layers.driverVersion: 8.792.0.0 gfx.crash-guard.d3d11layers.feature-d2d: false gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.d3d9video: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct3d.last_used_feature_level_idx: 0 gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x9802 gfx.driver-init.driverVersion: 8.792.0.0 gfx.driver-init.feature-d2d: false gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 media.gmp-eme-adobe.abi: x86-msvc-x86 media.gmp-eme-adobe.lastUpdate: 1453844455 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.abi: x86-msvc-x86 media.gmp-gmpopenh264.lastUpdate: 1453844458 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160315153207 media.gmp-manager.lastCheck: 1458776016 media.hardware-video-decoding.failed: false media.youtube-ua.override.to: 43 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1458439470 places.history.expiration.transient_current_max_pages: 69886 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npmeetingjoinpluginoc: 1 privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1457906402 Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.12 Version in use: 4.12 NSS Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC NSSSMIME Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC NSSSSL Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC NSSUTIL Expected minimum version: 3.21.1 Version in use: 3.21.1 Experimental Features ---------------------

Todas as respostas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

See also:

Create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.