Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Today I suddenly couldn't play YouTube videos. Upgrading to 47 has not helped.

  • 3 respostas
  • 1 tem este problema
  • 5 visualizações
  • Última resposta por FredMcD

more options

I was able to load and watch YouTube videos yesterday. This evening, having touched nothing, suddenly ANY video I try to load is just black, no controls available, no error messages, no sound. Just a black rectangle. The rest of the site behaves normally. I tried upgrading to 47 and this did nothing. I also tried installing the YouTube Flash Player add-on (which seemed like a dubious approach anyway) and this did nothing.

The only error messages I see in the console are "SyntaxError: missing ) in parenthetical" and "TypeError: g.p(...) is not a function."

Any ideas? Nothing I search for on Google yields useful results from any time recently. I don't want to use Safari or Chrome just to watch YouTube. Thanks in advance.

I was able to load and watch YouTube videos yesterday. This evening, having touched nothing, suddenly ANY video I try to load is just black, no controls available, no error messages, no sound. Just a black rectangle. The rest of the site behaves normally. I tried upgrading to 47 and this did nothing. I also tried installing the YouTube Flash Player add-on (which seemed like a dubious approach anyway) and this did nothing. The only error messages I see in the console are "SyntaxError: missing ) in parenthetical" and "TypeError: g.p(...) is not a function." Any ideas? Nothing I search for on Google yields useful results from any time recently. I don't want to use Safari or Chrome just to watch YouTube. Thanks in advance.
Capturas de ecrã anexadas

Todas as respostas (3)

more options

Youtube currently uses the HTML5 player.

flash:Video

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues?redirectlocale=en-US&redirectslug=Video+or+audio+does+not+play

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues


Separate Issue; Your System Details shows;

Installed Plug-ins

Version 5.41.0.0 Version 5.41.3.0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

more options

FredMcD said

Youtube currently uses the HTML5 player.
flash:Video
https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues?redirectlocale=en-US&redirectslug=Video+or+audio+does+not+play https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

Separate Issue; Your System Details shows;

Installed Plug-ins

Version 5.41.0.0 Version 5.41.3.0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Sorry, I am confused by this reply. Those first links tell me to make sure I have the right plugin, but I am receiving no information on my end about what plugin is missing for HTML5.

Also, if you saying I need to remove the plugins that have those version numbers, they are Google Talk Plugin and Google Talk Plugin Video Renderer; I don't understand how those are relevant, nor do I know how to remove them.

more options

DLJX said

I don't understand how those are relevant

FredMcD said

Separate Issue;
Version 5.41.0.0
Version 5.41.3.0

These looked like the same program.

Those first links tell me to make sure I have the right plugin

OpenH264 Video Codec provided by Cisco Systems, Inc.

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac=<Command>) <Shift> A)

On the left side of the page, select Plugins. Make sure the ones you want to use are set to Ask or Allow.