Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox crashes when starting up

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por comm

more options

Firefox today started crashing when starting up, also when holding shift (safe mode). Last thing I remember worked was downloading a file.

Crash id, for example bp-459f4fc7-ea03-4970-b280-413c62160703

Firefox today started crashing when starting up, also when holding shift (safe mode). Last thing I remember worked was downloading a file. Crash id, for example bp-459f4fc7-ea03-4970-b280-413c62160703

Todas as respostas (2)

more options

What file did you download?

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should never respond to such an alert to avoid getting infected with malware.

  • Only update Firefox via "Help > About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also:

more options

No it was not a malware download, I was downloading a backup from my server. I just mentioned it because it was a relatively large download with 600MB.

In any case, after restarting my computer, Firefox has resumed working again without problems.