Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Intermittent freezing

  • 3 respostas
  • 4 têm este problema
  • 3 visualizações
  • Última resposta por christ1

SilverlightPony
SilverlightPony
more options

Been using Thunderbird for ages. This problem has been occurring for a good chunk of that time.

Every so often, as I'm reading through my email, Thunderbird will freeze/stop responding. Clicking on the window while it's in this state will cause it to fade gray (the typical thing Windows does with programs that aren't responding). I can still switch to other programs, which work fine. After a few minutes, Thunderbird will start working again, but it's only a matter of time until it freezes again.

Almost guaranteed to happen within 5-10 minutes of opening Thunderbird, syncing mail, and starting to read.

Highly annoying.

Any ideas?

Been using Thunderbird for ages. This problem has been occurring for a good chunk of that time. Every so often, as I'm reading through my email, Thunderbird will freeze/stop responding. Clicking on the window while it's in this state will cause it to fade gray (the typical thing Windows does with programs that aren't responding). I can still switch to other programs, which work fine. After a few minutes, Thunderbird will start working again, but it's only a matter of time until it freezes again. Almost guaranteed to happen within 5-10 minutes of opening Thunderbird, syncing mail, and starting to read. Highly annoying. Any ideas?

Todas as respostas (3)

christ1
christ1
  • Top 25 Contributor
more options

What is your anti-virus software?

SilverlightPony
SilverlightPony Proprietário da pergunta
more options

Currently, Windows Defender. Used to be AVG Free. Problem occurred with both.

christ1
christ1
  • Top 25 Contributor
more options

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - Win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - Win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?