Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Can't Move Emails From Junk Folder

  • 1 resposta
  • 1 tem este problema
  • 4 visualizações
  • Última resposta por Zenos

more options

FRUSTRATING. Have changed every junk mail setting I can find and STILL have this issue! Identify an email as "not junk", it moves to my inbox then immediately moves back to the junk folder. The address is in my address books....I've made sure. Makes no difference. Is there a setting I don't know about that I can change that will allow ALL emails coming from contacts in my address book to go straight to my inbox??

FRUSTRATING. Have changed every junk mail setting I can find and STILL have this issue! Identify an email as "not junk", it moves to my inbox then immediately moves back to the junk folder. The address is in my address books....I've made sure. Makes no difference. Is there a setting I don't know about that I can change that will allow ALL emails coming from contacts in my address book to go straight to my inbox??

Todas as respostas (1)

more options

In my experience it is the server that does this. If you move the message to somewhere else, say somewhere under Local Folders, I think you'll find it stays put.

I have an MS outlook/exchange account that does the same.