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My add-ons page will not loading, making me unable to use the add-ons.

  • 6 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por michelleckerson

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I go to the add-ons page, and none of the images are loaded. I have tried refreshing Firefox, clearing cache and cookies, I have tried just about everything Firefox says to try, and it still doesn't work. I got the page to work one time a couple of weeks ago, but since then, I haven't been able to get on it again.

I go to the add-ons page, and none of the images are loaded. I have tried refreshing Firefox, clearing cache and cookies, I have tried just about everything Firefox says to try, and it still doesn't work. I got the page to work one time a couple of weeks ago, but since then, I haven't been able to get on it again.
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Todas as respostas (6)

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hi michelleckerson, in case you are using eset security products please disable and reenable tls/ssl-protocol filtering once as described in their support article at http://support.eset.com/kb3126/

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I don't have that. I have Kaspersky Endpoint Security 10 for Windows. This is my work computer, so unfortunately I'm unable to make changes. However I don't think is has anything to do with the security because it worked for me for one day, but now it won't work again.

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it usually has something to do with security, intercepted connections and certificates not being trusted.can you access those two links or do you see an error message instead?: https://addons-discovery.cdn.mozilla.net/disco.css https://addons.cdn.mozilla.net/static/img/icons/firefox.png

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It gave me an error message for both. It says "The connection to addons-discovery.cdn.mozilla.net was interrupted while the page was loading."

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hm, if it's a corporate environment maybe that's done on purpose so that users can't install extensions? Websites don't load - troubleshoot and fix error messages

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I considered that, but why would I be able to use it for a day then?