I have been trying to connect to facebook and youtube but it says i have an insecure connection....
The owner of www.facebook.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.
This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.
www.facebook.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER
P.S i have avg security system
Todas as respostas (7)
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.
How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites
Open AVG.
- click "Options" -> "Advanced Settings" -> "Web Browsing Protection" -> "Online Shield" -> "Expert Settings"
- uncheck "Scan encrypted (TLS and SSL) network traffic" option
- https://support.avg.com/SupportArticleView?l=en&urlName=How-to-disable-AVG&q=Online+Shield
Thank you for the quick reply but i cant click anything in expert settings unless i have pro....
I checked it but it still the sites still isnt working
hi, can you give us more information about the error by clicking on the error code, copying the text to the clipboard and then pasting it here into a reply in the forum like shown in the screenshot.
thank you!
Peer’s Certificate issuer is not recognized.
HTTP Strict Transport Security: true HTTP Public Key Pinning: true
Certificate chain:
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Modificado por cor-el a
hi, it appears that you or your network uses cisco/opends umbrella to monitor secure connections. apparently you need to install their certificate first in order for this to work in browsers: https://support.opendns.com/hc/en-us/articles/227987007-Block-Page-Errors-Installing-the-Cisco-Root-CA
if after installing the cert you are still not be able to access the pages, i suggest you get in contact with their support at https://support.opendns.com/ with further inquiries about this...