We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Why can i suddenly no longer play videos using links in my email?

  • 2 respostas
  • 1 tem este problema
  • 8 visualizações
  • Última resposta por cor-el

more options

For some reason when i click on the links in my email that take me to videos to watch, they will no longer play when i click on the "play" icon. This problem just started today. I've got a Mac Mini OS 10.7.5 and Firefox is my browser. Don't have any problem viewing Youtube videos. Any thoughts?

Thanks for your help!

For some reason when i click on the links in my email that take me to videos to watch, they will no longer play when i click on the "play" icon. This problem just started today. I've got a Mac Mini OS 10.7.5 and Firefox is my browser. Don't have any problem viewing Youtube videos. Any thoughts? Thanks for your help!

Todas as respostas (2)

more options

When you try to play these videos, is there any dialogue or action that is done following your click? Such as an error message or pop-up message. Do these email videos have a specific file type?

Take a look here to confirm your settings on certain types: about:preferences#content DRM Content

more options

What are the values of the autoplay pref(s)?

  • media.autoplay.enabled

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

You can reset user set (bold) pref(s) on the about:config page via the right-click context menu to the default value