Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

archive messages from local folders, messages are gone

  • 1 resposta
  • 3 têm este problema
  • 10 visualizações
  • Última resposta por christ1

more options

TB just ate a bunch of my files after I attempted to archive them. They appear to have vaporized. Here's what I did:

1. My Archive options are set to 'Yearly archived folders', and 'Keep existing folder structure of archived messages' is checked (enabled). 2. The files were located in a folder under 'Local Folders', having originated from 1 or more different accounts. 3. I selected all the individual messages in the folder to archive, and hit 'A'. 4. TB appeared to be moving them - status bar counted down the files as they were being moved, and they disappeared from their source folder. 5. In the Folders pane, a folder appears with the name of the source folder, under the appropriate year - and it indicates a message count and folder size that matches the files that were just moved. 6. In the Messages pane - nada. Nothing. Zip. Zilch. Empty. 7. Back in the original source folder, ditto.

So the messages appear to be there - somewhere - but no apparent way to access them.

Any assistance appreciated!

TB just ate a bunch of my files after I attempted to archive them. They appear to have vaporized. Here's what I did: 1. My Archive options are set to 'Yearly archived folders', and 'Keep existing folder structure of archived messages' is checked (enabled). 2. The files were located in a folder under 'Local Folders', having originated from 1 or more different accounts. 3. I selected all the individual messages in the folder to archive, and hit 'A'. 4. TB appeared to be moving them - status bar counted down the files as they were being moved, and they disappeared from their source folder. 5. In the Folders pane, a folder appears with the name of the source folder, under the appropriate year - and it indicates a message count and folder size that matches the files that were just moved. 6. In the Messages pane - nada. Nothing. Zip. Zilch. Empty. 7. Back in the original source folder, ditto. So the messages appear to be there - somewhere - but no apparent way to access them. Any assistance appreciated!

Todas as respostas (1)

more options

Use Windows Explorer and navigate to your profile folder. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

Locate the mail file corresponding to the archived folder.

What is the size of the file?

Mail files are plain text files. Open the file with a text editor and check whether there are any messages in it.