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Attemting to see NRK (Norwegian broadcasting TV (https://tv.nrk.no/guide/03-08-2017) You get: HTTP Error 400. The size of the request headers is too long.

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  • Última resposta por cor-el

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Until latest update it worked fine, and could see both programmes direct, and previous programmes. After the update, there is an error - impossible to use Firefox, but all other browsers I tried works fine.

Until latest update it worked fine, and could see both programmes direct, and previous programmes. After the update, there is an error - impossible to use Firefox, but all other browsers I tried works fine.

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This issue can be caused by corrupted cookies.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

If clearing cookies didn't help then It is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.