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Since mandatory updating of skype, it doesn't work properly with Windows Vista and Firefox. Can you help?

  • 5 respostas
  • 1 tem este problema
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  • Última resposta por cor-el

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I regularly skype family who live abroad. Last time I loaded skype it demanded that I update. Since updating I cannot make skype calls on my windows vista 32-bit os with firefox browser. Can anyone help, please?

I regularly skype family who live abroad. Last time I loaded skype it demanded that I update. Since updating I cannot make skype calls on my windows vista 32-bit os with firefox browser. Can anyone help, please?

Todas as respostas (5)

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This is the Firefox support forum, I'd suggest you contact Skype's support for help

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Ok - I'm trying to do that too. Just wondered if anyone had a similar problem.

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Skype is saying that java script is blocked by my browser. Is this the case and if so how can I unblock it?

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goto your "about:support" in the URL bar and then click 'refresh firefox" on the top right, restart and test.

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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.

  • make sure your extensions and filters are updated to the latest version

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window