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Logging in to NHL.com goes to main page as if I haven't logged in

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  • Última resposta por Shadow110

davek480
davek480
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Geetings:

I am trying to login in to nhl.com using Firefox 57.0.1 in Windows 10 Pro. I can enter my credentials and click submit with no problems but when the main page is loaded, it's as if I never logged in. Clicking on the user icon on the main page gives me the option to "login" even though I should already be logged in. I also cannot view protected content (NHL.tv streaming in this case).

Using the same version of Firefox in Windows 7 Pro does not exhibit this problem. I can also login to NHL.com in Chrome and Edge on the same workstation with no problem. I have tried both the 32 and 64 bit version of Firefox, but the result is the same. I even rolled back to an earlier version of Firefox but still the same.

I'm thinking this is something specific to Windows 10, but it makes no sense since I don't have this problem in other browsers on the exact same Win 10 Pro laptop.

Any ideas?

Thanks in advance...

Geetings: I am trying to login in to nhl.com using Firefox 57.0.1 in Windows 10 Pro. I can enter my credentials and click submit with no problems but when the main page is loaded, it's as if I never logged in. Clicking on the user icon on the main page gives me the option to "login" even though I should already be logged in. I also cannot view protected content (NHL.tv streaming in this case). Using the same version of Firefox in Windows 7 Pro does not exhibit this problem. I can also login to NHL.com in Chrome and Edge on the same workstation with no problem. I have tried both the 32 and 64 bit version of Firefox, but the result is the same. I even rolled back to an earlier version of Firefox but still the same. I'm thinking this is something specific to Windows 10, but it makes no sense since I don't have this problem in other browsers on the exact same Win 10 Pro laptop. Any ideas? Thanks in advance...

Todas as respostas (1)

Shadow110
Shadow110
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Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please let us know if this solved your issue or if need further assistance.