Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox cannot upload a 100kb docx file in Gmail

  • 3 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por iangoh

more options

After updating to the latest FFox 59.0.2 on Mac OSX 10.12.6 on two computers, we found we could not upload a 100kb docx in Gmail. Progress would never complete. We could upload a smaller docx. After finding the old issue about spdy and Gmail, I tried disabling network.http.spdy.enabled.http2 and upload worked.

After updating to the latest FFox 59.0.2 on Mac OSX 10.12.6 on two computers, we found we could not upload a 100kb docx in Gmail. Progress would never complete. We could upload a smaller docx. After finding the old issue about spdy and Gmail, I tried disabling network.http.spdy.enabled.http2 and upload worked.

Todas as respostas (3)

more options

Did you check for issues caused by your security software?

It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that has effect.

more options

Some e-mail providers have a limit on how big a file can be sent. Check with its support.

Workaround: Zip the file into several smaller files before sending them.

more options

Once again, this is Firefox on MacOSX. I did try disabling anti-virus. As I said, the solution I found was to disable the network.http.spdy.enabled.http2 (which defaults to true).