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New computer, successfully downloaded Firefox, but no SYNC button in menu. Help.

  • 3 respostas
  • 1 tem este problema
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  • Última resposta por FredMcD

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Have several PC computers, all SYNC successfully. With this new Dell computer on Windows 10 I have downloaded Firefox but it has no SYNC button in its menu, so cannot initiate SYNC with my other devices. (All Firefox cloud functions are OK).

Have several PC computers, all SYNC successfully. With this new Dell computer on Windows 10 I have downloaded Firefox but it has no SYNC button in its menu, so cannot initiate SYNC with my other devices. (All Firefox cloud functions are OK).

Solução escolhida

Can you check the Options page to see whether you can use the "Firefox Account" panel to connect to your Sync account?

You can check that here:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the left column, click "Firefox Account". Any luck?

See also: How do I set up Sync on my computer?

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Solução escolhida

Can you check the Options page to see whether you can use the "Firefox Account" panel to connect to your Sync account?

You can check that here:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the left column, click "Firefox Account". Any luck?

See also: How do I set up Sync on my computer?

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My problem solved. Sync button in menu now a symbol (to right of e-mail address at top of menu) rather than the written phrase in menu list..

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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.