Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox 61.0.1 crashing repeatedly

  • 11 respostas
  • 1 tem este problema
  • 13 visualizações
  • Última resposta por teegs

more options

Firefox is crashing repeatedly.

Tabs typically open: Reddit, gmail, twitch, (lately) world cup streams, youtube.

latest few submitted crashes:

https://crash-stats.mozilla.com/report/index/4003ef0d-d955-407b-9f8f-736050180710 https://crash-stats.mozilla.com/report/index/bp-5e426954-fd9b-4c3c-916a-04e110180710 https://crash-stats.mozilla.com/report/index/bp-7b4ae057-1c46-4541-abe3-6309a1180710

Any help is appreciated!

Firefox is crashing repeatedly. Tabs typically open: Reddit, gmail, twitch, (lately) world cup streams, youtube. latest few submitted crashes: https://crash-stats.mozilla.com/report/index/4003ef0d-d955-407b-9f8f-736050180710 https://crash-stats.mozilla.com/report/index/bp-5e426954-fd9b-4c3c-916a-04e110180710 https://crash-stats.mozilla.com/report/index/bp-7b4ae057-1c46-4541-abe3-6309a1180710 Any help is appreciated!

Todas as respostas (11)

more options

Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 30.0.0.113

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

Install Time 2018-03-31 14:18:49 Product Firefox Release Channel release Version 59.0.2 Build ID 20180323154952 OS Windows 10 OS Version 10.0.16299

bp-4003ef0d-d955-407b-9f8f-736050180710 Signature: mozilla::FrameProperties::GetInternal

CrashTime Wed, 02 May 2018 04:11:47 GMT ++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 61.0.1 Build ID 20180704003137 OS Windows 10 OS Version 10.0.17134

bp-5e426954-fd9b-4c3c-916a-04e110180710 Signature: PR_MD_PR_POLL | mozilla::net::nsSocketTransportService::Poll

CrashTime Tue, 10 Jul 2018 03:31:54 GMT +++++++++++++++++++++++++++++++++++++++++ bp-7b4ae057-1c46-4541-abe3-6309a1180710 Signature: PR_MD_PR_POLL | mozilla::net::nsSocketTransportService::Poll

CrashTime Tue, 10 Jul 2018 03:20:43 GMT

more options

The first report is too old to be useful.

As to the others, what were you doing at the time?

more options

My apologies.. didn't realize the others were so old. It's been happening a lot the past 4-5 days. Typically i'm just watching a twitch stream or world cup stream, inactive while watching. It is still crashing every 2-3 minutes typically. I will try your other steps and let you know if it seems to be better.

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Started in safe mode and opened up my usual tabs (reddit, gmail, twitch) and it crashed after less than a minute. I opened in safe mode again without opening twitch and I seem to be good.... Twitch seems to be causing the issue but I can't seem to figure out why.

Here is the latest crash: https://crash-stats.mozilla.com/report/index/14dbec97-e25b-4993-8f2a-5a0ed1180710

more options

I should also add that I have the same version of firefox on two other machines and they do not have this issue.

more options

bp-14dbec97-e25b-4993-8f2a-5a0ed1180710 Signature: PR_MD_PR_POLL | mozilla::net::nsSocketTransportService::Poll

Have you contacted Twitch support?

more options

I have not. I just found out it's also happening with netflix. As well as random video players from world cup streams.

more options

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

more options

So I've had a program called Bome's Midi Translator, which is some old legacy software that converts midi input into keystrokes i use for some autohotkey scripts. I went through 1 by 1 on my startup items and this seems to be the one triggering it. Not quite sure why this just started happening though. I don't recall any updates happening, and this software is from the XP days so it hasn't been touched in a loooong time. Thank you both for your help!