Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox freezes whenever I try to browse and upload a file using the system finder

  • 2 respostas
  • 2 têm este problema
  • 79 visualizações
  • Última resposta por pinwale

more options

For example, attaching a file to an email will bring up the macOS file browser. After navigating to the desired file and then selecting/clicking the file icon, both Firefox and the macOS file browser will immediately freeze. Note, the freeze happens when I selecting/clicking the file icon in the system browser--before clicking the [open] button in the finder window.

Interestingly, uploading a file via drag-and-drop (if supported by the website) works perfectly fine.

- The rest of my system does not freeze. Other macOS finder windows continue to work fine. - This uploading issue is not found in other browsers or programs that use the same macOS file browser. - Only "workaround" is to force quit FF, restore the browser session, and then hope the website supports drag-and-drop uploads. Or use another browser to upload the file.

    1. What I have already done:

- Already "refreshed" FF. - Already placed FF in safe mode.

Any help would be appreciated!

For example, attaching a file to an email will bring up the macOS file browser. After navigating to the desired file and then selecting/clicking the file icon, both Firefox and the macOS file browser will immediately freeze. Note, the freeze happens when I selecting/clicking the file icon in the system browser--before clicking the [open] button in the finder window. Interestingly, uploading a file via drag-and-drop (if supported by the website) works perfectly fine. - The rest of my system does not freeze. Other macOS finder windows continue to work fine. - This uploading issue is not found in other browsers or programs that use the same macOS file browser. - Only "workaround" is to force quit FF, restore the browser session, and then hope the website supports drag-and-drop uploads. Or use another browser to upload the file. ## What I have already done: - Already "refreshed" FF. - Already placed FF in safe mode. Any help would be appreciated!

Solução escolhida

I see you are using Mac OS X 10.14 Mojave

This Firefox hangs on various dialog windows (on Mac OS X 10.14 Mojave) has been fixed in Firefox 62.0.3, 60.2.2esr, 63.0b11 and also in a recent Nightly channel build.

It appears you are testing a Beta channel build of Firefox 63.0 so do you have the recent 63.0b11 update?


Bug 1489785 comment 85

Ler esta resposta no contexto 👍 1

Todas as respostas (2)

more options

Solução escolhida

I see you are using Mac OS X 10.14 Mojave

This Firefox hangs on various dialog windows (on Mac OS X 10.14 Mojave) has been fixed in Firefox 62.0.3, 60.2.2esr, 63.0b11 and also in a recent Nightly channel build.

It appears you are testing a Beta channel build of Firefox 63.0 so do you have the recent 63.0b11 update?


Bug 1489785 comment 85

Modificado por James a

more options

Thank you! I just ran the update and the issue is fixed!