How to fix Emails with images having resolution problems in Thunderbird?
Multiple emails that contain images that we send to our customers face resolution problems when those customers are Thunderbird users. The images order get scrambled, the banners get disarranged and the whole arrangement of the email's elements gets messed up. Our Thunderbird customers end up seeing a blank email because the content of the email is so much zoomed in and it gets pushed to the far bottom right corner which prevents my customers from seeing content.
Worth to mention, these are emails sent through Mailchimp
p.s. the same emails look fine on other email clients.
Thanks in advance Moamen
Todas as respostas (2)
why don't you send me one to matt_au@gmx.com and I might have a chance. I would guess it will have something to do with the tracking information mail chimp allows you to insert. But at this point your asking how long is a piece of string.
Just a quick cursory look at what you sent me.
1, Just how wide is this thing? I see a table set to an absolute 600 pixels wide and then it is centered. That is only ever going to work if the window your viewing it in 600 pixels wide.
2. I see what appears to be a lot of MS Office document code pasted in. Thunderbird might have a quirky editor, but in it not even in the same league as MS office for creating shoddy hard to read and incompatible HTML.
3. The mail contains embedded images. they will always appear in a list at the end of a Thunderbird email. Make images remote if you don't want that.
Basically I would say the problem is using Microsoft office to generate the email content really.