Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Convert to PDF

  • 4 respostas
  • 1 tem este problema
  • 7 visualizações
  • Última resposta por pjaj

pjaj
pjaj
more options

Select several emails Right click on the group click on "Save selected messages" Click on PDF Answer OK to the two questions Nothing happens. No storage location option is offered.

Is the PDF being generated? If so where is it stored? Is this feature broken?

Select several emails Right click on the group click on "Save selected messages" Click on PDF Answer OK to the two questions Nothing happens. No storage location option is offered. Is the PDF being generated? If so where is it stored? Is this feature broken?

Todas as respostas (4)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

I'm using version 60.6.1 on Windows 10 OS. Just checked using same process as you mention. After answering yes to two questions a window opens so I can choose a folder and both pdf docs are created. So this is working.

What OS are you using? what version of Thunderbird?

Test in Safe Mode: https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Do you get same issue?

If yes, please restart computer in 'Safe Mode with networking' Then start Thunderbird as normal. Do you get same issue?

pjaj
pjaj Proprietário da pergunta
more options

Hi, I'm also using Windows 10 64bit with Thunderbird 60.6.1. However, restarting it in safe mode there are fewer options in the first menu, and "Save selected messages" isn't one of them, so I can get no further with the test.

In the meantime, in normal mode, I ticked the two "don't ask me again" boxes on the subsequent questions and as soon as I click on "PDF" in the second options menu, both menus disappear and nothing else happens.

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

What version of 'ImportExportTools' are you using? I'm using 3.3.2

pjaj
pjaj Proprietário da pergunta
more options

Nailed it! I had V3.3.0 which claimed not to have any update available, but I re-installed it and it then showed V3.3.2 which works. Thanks for all your help.

Switched it to automatic update from "Default"

Modificado por pjaj a