Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

logging into my bank account

more options

I have been using Firefox for Android to access my bank account for many, many years. All of a sudden, a few days ago, when I tried to login, I got a security message, that my bank is insecure! Seriously?! It's a bank! Please help me get back into my bank account.

Thank you.

Mary T Morris

I have been using Firefox for Android to access my bank account for many, many years. All of a sudden, a few days ago, when I tried to login, I got a security message, that my bank is insecure! Seriously?! It's a bank! Please help me get back into my bank account. Thank you. Mary T Morris

Todas as respostas (8)

more options

What is the text of the security message?

more options

"This connection is untrusted"

"You have asked Firefox to connect securely to altamahabank.com, but we can't confirm that your connection is secure."

more options

Hi

Do you have an add-ons installed?

more options

I don't know. What are considered add-ons?

more options

Hi

When you select the options menu (three dots) and choose add-ons, what is listed there?

more options

Recommended extensions; popular themes, etc.

more options

Hi

I am sorry for the delay in writing. Although I am unable to log into the site here (as I am not a customer), I can load the site without any problems.

Is this still an issue for you?

more options

Yes, it is still a problem. I tried again this morning, and still get the same message. Please fix the problem.

Thank you.

Mary