Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Can't start Firefox, gives me "Your Firefox Profile cannot be loaded"

  • 6 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta por alicebmeade

more options

When I tried to open Firefox this morning, I received the message: Your Firefox profile cannot be loaded. It may be missing or inaccessible. So I deleted my Profile in Library/Application Support and deleted Firefox and redownloaded the latest version. Now when I try to start Firefox, I still get this message!! I can confirm in the folder Library/Application Support there is NO Firefox folder. It is gone. Why can't I open Firefox???

When I tried to open Firefox this morning, I received the message: Your Firefox profile cannot be loaded. It may be missing or inaccessible. So I deleted my Profile in Library/Application Support and deleted Firefox and redownloaded the latest version. Now when I try to start Firefox, I still get this message!! I can confirm in the folder Library/Application Support there is NO Firefox folder. It is gone. Why can't I open Firefox???
Capturas de ecrã anexadas

Solução escolhida

You can delete the Firefox folder in the Caches location a well

Ler esta resposta no contexto 👍 0

Todas as respostas (6)

more options
more options

Thanks, I have tried all of these. I deleted the Firefox folder in Library and downloaded a new version of Firefox and it still won't load - giving me the same error. I tried using the ProfileManager app and it WON"T load giving me the SAME error message. I am at my wits end.

more options

You can check for permissions issues in both locations used by[ ] .

  • ~/Library/Application Support/Firefox/Profiles/<profile>/
  • ~/Library/Caches/Firefox/Profiles/

You can try to do some maintenance and cleanup.

more options

I deleted the Firefox folder under Application Support. What would I be looking for in the Caches/Firefox/Profile/ folder?

more options

Solução escolhida

You can delete the Firefox folder in the Caches location a well

more options

I rebooted this morning and now Firefox starts fine!