Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox crashes when playing video

  • 2 respostas
  • 1 tem este problema
  • 5 visualizações
  • Última resposta por cor-el

foxhound9154
foxhound9154
more options

I was watching a Youtube video when suddenly the browser stuttered visually and crashed. Now the program will exhibit the same behavior starting a webm or youtube video immediately. No changes were made before this, though I have tried the workaround to turn off media.wmf.vp9.enabled and that did not fix the issue.

I was watching a Youtube video when suddenly the browser stuttered visually and crashed. Now the program will exhibit the same behavior starting a webm or youtube video immediately. No changes were made before this, though I have tried the workaround to turn off media.wmf.vp9.enabled and that did not fix the issue.

Todas as respostas (2)

the-edmeister
the-edmeister
  • Moderator
more options

Please see this support article: https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to close and restart Firefox or reboot the computer ?