Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

blank page

more options

All can be accessed but none can load. Only shows a blank page. Need help. Not even the about:config can help nor does reinstalling the app on a desktop browser

All can be accessed but none can load. Only shows a blank page. Need help. Not even the about:config can help nor does reinstalling the app on a desktop browser

Solução escolhida

hi, we had a few users describing similar symptoms on windows 10 when they had firefox run in compatibility mode for win7 - can you check if this is the case for you and if so disable any compatibility settings? https://www.tenforums.com/tutorials/15523-change-compatibility-mode-settings-apps-windows-10-a.html

Ler esta resposta no contexto 👍 0

Todas as respostas (5)

more options

Desktop / Laptop Firefox?

Or the Android Firefox that you used to post here?

more options

Desktop windows 10 firefox not this android phone :((

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

Solução escolhida

hi, we had a few users describing similar symptoms on windows 10 when they had firefox run in compatibility mode for win7 - can you check if this is the case for you and if so disable any compatibility settings? https://www.tenforums.com/tutorials/15523-change-compatibility-mode-settings-apps-windows-10-a.html

more options

Past few days: Try accessing emails and all I get is a blank page. I put in my ID and my password and that seems to be fine and when it comes to the email itself I get the blank page. Now I can into "Private Window" and found that I can access them there. What changed to cause this problem. It happens for all of my hotmail emails as well as my Gmails. Been with Firefox since it started and have never had this problem. HELP