Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Since enabling firefox sync on containers Sync won't stop running and is causing high CPU usage

  • 4 respostas
  • 1 tem este problema
  • 7 visualizações
  • Última resposta por the-edmeister

utahj6
utahj6
more options

I have enabled firefox sync on containers for three computer and since enabling it and after a hard crash on one computer the sync runs in the background and does not stop.

What happened: - I enabled it on a desktop then laptop - When I was going to enable it on another desktop the laptop crashed during a sync - I had to rebuild the containers from scratch as it appeared as if some corruption occured

What I have done and tried: - Disabling Sync on affected computers and reenabling it - Killing the firefox program and restarting it - Refreshing Firefox on the computer that crashed - Redoing the entire list of tabs

What happens now: - On computers with Sync enabled it will start and stop quickly, then run continuously for an uninterrupted period of time - All other items in Sync appear to be ok

The three computers run either Windows or Ubuntu

I have enabled firefox sync on containers for three computer and since enabling it and after a hard crash on one computer the sync runs in the background and does not stop. What happened: - I enabled it on a desktop then laptop - When I was going to enable it on another desktop the laptop crashed during a sync - I had to rebuild the containers from scratch as it appeared as if some corruption occured What I have done and tried: - Disabling Sync on affected computers and reenabling it - Killing the firefox program and restarting it - Refreshing Firefox on the computer that crashed - Redoing the entire list of tabs What happens now: - On computers with Sync enabled it will start and stop quickly, then run continuously for an uninterrupted period of time - All other items in Sync appear to be ok The three computers run either Windows or Ubuntu

Todas as respostas (4)

utahj6
utahj6 Proprietário da pergunta
more options

Also if others are experiencing this and there isn't a fix how does one create a trouble ticket?

the-edmeister
the-edmeister
  • Moderator
more options

File a Bug report: https://bugzilla.mozilla.org/

https://developer.mozilla.org/en/Bug_writing_guidelines

utahj6
utahj6 Proprietário da pergunta
more options

Thank you, it would seem that there needs to be some method to revert to a known good set of sync data and force download from the server to resolve sync issues.

the-edmeister
the-edmeister
  • Moderator
more options

Sync saves one dataset that is merged upon upload and subsequent processing by the Sync server. There are no backups, and there are no directional controls for upload/download. Just not something that Sync has ever had for the 12 years of its existence.