We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Can not retrieve email after changing AT&T password.

  • 3 respostas
  • 1 tem este problema
  • 5 visualizações
  • Última resposta por mjwojciak

more options

So I have 3 AT&T email accounts with Thunderbird. Yesterday I got an email form AT&T requesting I change my password. No biggie....do it all the time. Well since I changed, I can not retrieve the messaged on Thunderbird. My other 2 AT&T accounts work just fine. I have deleted the old password in the saved password section. I can get mail on my phone after the change and through Yahoo, but no longer on Thunderbird. If any one can offer assistance, please and thank you. Not sure why my other accounts still work... Thanks

So I have 3 AT&T email accounts with Thunderbird. Yesterday I got an email form AT&T requesting I change my password. No biggie....do it all the time. Well since I changed, I can not retrieve the messaged on Thunderbird. My other 2 AT&T accounts work just fine. I have deleted the old password in the saved password section. I can get mail on my phone after the change and through Yahoo, but no longer on Thunderbird. If any one can offer assistance, please and thank you. Not sure why my other accounts still work... Thanks

Solução escolhida

See https://support.mozilla.org/en-US/questions/1298480

The other accounts may still work because they haven't had their passwords changed since the secure key policy was enforced.

Ler esta resposta no contexto 👍 0

Todas as respostas (3)

more options

Solução escolhida

See https://support.mozilla.org/en-US/questions/1298480

The other accounts may still work because they haven't had their passwords changed since the secure key policy was enforced.

more options

Thanks for your reply. I must be way behind, because I have no idea what a secure mail key is. Looks like I need to investigate.

more options

Generated a key, now all good. Thanks!