Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

After password change cannot receive messages

  • 2 respostas
  • 1 tem este problema
  • 6 visualizações
  • Última resposta por glennmaillist

glennmaillist
glennmaillist
more options

I changed the password on two of my email accounts. My ISP is AT&T. I can log onto my accounts via webmail. I have deleted the two accounts from my saved password file in Thunderbird. When I attempt to login to me AT&T account, I get a request for password which I enter and check save to the password file. When I press enter, Thunderbird attempts to connect to my ISP and a shortly get an error message about my password being incorrect. I checked the logins, JASON file and it has the correct password. I can receive email from the accounts that I did not change passwords on. What do I need to do to get Thunderbird to logon to my ISP with the new passwords?

I changed the password on two of my email accounts. My ISP is AT&T. I can log onto my accounts via webmail. I have deleted the two accounts from my saved password file in Thunderbird. When I attempt to login to me AT&T account, I get a request for password which I enter and check save to the password file. When I press enter, Thunderbird attempts to connect to my ISP and a shortly get an error message about my password being incorrect. I checked the logins, JASON file and it has the correct password. I can receive email from the accounts that I did not change passwords on. What do I need to do to get Thunderbird to logon to my ISP with the new passwords?

Solução escolhida

Remove the passwords from Saved Passwords, restart TB, enter a secure mail key instead of the account password when prompted.

https://support.mozilla.org/en-US/questions/1288812

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Solução escolhida

Remove the passwords from Saved Passwords, restart TB, enter a secure mail key instead of the account password when prompted.

https://support.mozilla.org/en-US/questions/1288812

glennmaillist
glennmaillist Proprietário da pergunta
more options

Thank you very much for the help. Now I question using a secure key/password generated by my ISP. Sound like an open invitation to be hacked as you did not generate your own secure key/password. No reply requested, just an observation.