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Email Downloading Question

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta por Matt

robert204
robert204
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Hi, I have an email from December 22, 2018 that does not show up in the main register. However, if I conduct a search, a snippet from the email will show. I click on the email subject but it says there is nothing to download. This is the case for several hundred other emails from 2018 - 2019. Please help!

Hi, I have an email from December 22, 2018 that does not show up in the main register. However, if I conduct a search, a snippet from the email will show. I click on the email subject but it says there is nothing to download. This is the case for several hundred other emails from 2018 - 2019. Please help!

Todas as respostas (1)

Matt
Matt
  • Top 25 Contributor
  • Moderator
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perhaps the search index contains emails that no longer exist.

https://support.mozilla.org/en-US/kb/rebuilding-global-database