Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Need help restoring address book and local folders to Thunderbird from Carbonite after Windows 10 install

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por lgodiva

more options

HELP! I have my Thunderbird profiles backed up with Carbonite but there are of absolutely no help in restoring my local folders and address book after I purchased a new laptop and had Windows 10 installed.

I copied the backed-up .default profile into the new folder and all my email was restored, just not the address book and local folders. I've read various articles but have not found a solution. Can anyone help? Thanks in advance!

HELP! I have my Thunderbird profiles backed up with Carbonite but there are of absolutely no help in restoring my local folders and address book after I purchased a new laptop and had Windows 10 installed. I copied the backed-up .default profile into the new folder and all my email was restored, just not the address book and local folders. I've read various articles but have not found a solution. Can anyone help? Thanks in advance!

Solução escolhida

Solved my problem! I found this article: https://support.mozilla.org/en-US/questions/1306681 My problem is more common than I thought. I found the two missing .mab files in my online Carbonite backup, downloaded them to the profile folder, re-opened T-bird, and ta-daaa! Address book is back.

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

more options

I should add several things: 1. The Carbonite backup did not include profiles.ini 2. I updated the existing profiles.ini to point to my previous .default file name rather than the new one created when I re-installed Thunderbird, hoping that would allow me to restore my backup. 3. There are NO files with .mab extension in the profile. Instead, the two files that should be there (abook.mab and history.mab) have .sqlite extensions instead. I tried renaming them to .mab and restarting T-bird but the address book was not restored.

Modificado por lgodiva a

more options

Solução escolhida

Solved my problem! I found this article: https://support.mozilla.org/en-US/questions/1306681 My problem is more common than I thought. I found the two missing .mab files in my online Carbonite backup, downloaded them to the profile folder, re-opened T-bird, and ta-daaa! Address book is back.