Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

LastPass failing to populate login fields

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta por longinthetooth

longinthetooth
longinthetooth
more options

Normally with LastPass you can get LastPass to open a protected web site in a new tab, then populate the login fields, typically user name and password or secondly you can open the website login page, and select the Last Pass icon, either directly from the website login field or from the LastPass icon on the Firefox bar and select 'fill'.

Now I sign into Lastpass (using the icon on the address bar), and the Lastpass dialogue box appears, instead of the dialogue box 'populating', it remains blank. Likewise for all the other options above.

LastPass support have suggested using different browsers. Embarrassingly, I reluctantly installed EDGE, and it works normally! I don't want to use EDGE!

Clearly something has changed?

Normally with LastPass you can get LastPass to open a protected web site in a new tab, then populate the login fields, typically user name and password or secondly you can open the website login page, and select the Last Pass icon, either directly from the website login field or from the LastPass icon on the Firefox bar and select 'fill'. Now I sign into Lastpass (using the icon on the address bar), and the Lastpass dialogue box appears, instead of the dialogue box 'populating', it remains blank. Likewise for all the other options above. LastPass support have suggested using different browsers. Embarrassingly, I reluctantly installed EDGE, and it works normally! I don't want to use EDGE! Clearly something has changed?

Todas as respostas (1)

longinthetooth
longinthetooth Proprietário da pergunta
more options

Additionally, I couldn't login to Mozilla Support to post the issue above and here now, from within Firefox, I had to do it from within Edge. More embarrassment!