Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

LOST ALL FOLDERS AND SUB FOLDERS FROM LEFT HAND SIDE OF SCREEN

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por Toad-Hall

more options

Was reading a mail message and on closing this, the screen no longer displayed the various folders on the left hand side of the screen. What could have caused this and how do I go about recovering the missing folders and heir associated information?

Was reading a mail message and on closing this, the screen no longer displayed the various folders on the left hand side of the screen. What could have caused this and how do I go about recovering the missing folders and heir associated information?

Todas as respostas (2)

more options

It is possible you have closed the 'Folder Pane'. Menu app icon > View > Layout > select 'Folder Pane'

It is also possible to hover mouse pointer over the left edge of Thunderbird window when you see a thicker line appear and the pointer changes to a double head arrow, left click and drag to the right. This can seem a bit tricky as you must drag on the thicker line and not when it is thin because that is just the edge of the window itself.

more options

If the Folder Pane is visible but no accounts nor folders showing then it is possible you have selected a view (which is like a filter) to display something you have not set up eg: Favourites. So it may appear empty.

Check you have this selected: Menu app icon > View > Folders > All