Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox crashes with Windows 11's Mobile Hostspot is enabled

more options

This is a strange bug. I have a Dell Latitude 5490 i5 (8GB Ram). I recently installed Windows 11. Firefox freezes when I create a mobile hotspot to share the internet with my mobile devices. Then I'll have to disable the hotspot even to restart firefox! otherwise, with the mobile hotspot open, firefox doesn't re-start.

Edge works fine, never tested chrome. No other app freezes.

Any suggestion?

P.S I have the latest Firefox 101.0.1 (64-bit)

This is a strange bug. I have a Dell Latitude 5490 i5 (8GB Ram). I recently installed Windows 11. Firefox freezes when I create a mobile hotspot to share the internet with my mobile devices. Then I'll have to disable the hotspot even to restart firefox! otherwise, with the mobile hotspot open, firefox doesn't re-start. Edge works fine, never tested chrome. No other app freezes. Any suggestion? P.S I have the latest '''Firefox 101.0.1 (64-bit)'''

Todas as respostas (1)

more options

Hi Nizar Ud Din, I don't have any issues with Mobile Hotspot. However, I did find this on the Microsoft Technet forum -

Microsoft’s latest update, which rolled out June 16, is already causing an issue with some PCs.

According to the official Microsoft (opens in new tab) post – spotted by Windows Central – Windows 11 update KB5014697 is preventing the Wi-Fi hotspot feature from working correctly on some PCs. Some systems running the update will lose internet connection when acting as a hot-spot host for other devices.

The company is currently working on a permanent solution but meanwhile is offering the following temporary fix: "To mitigate the issue and restore internet access on the host device, you can disable the Wi-Fi hotspot feature. For instructions, please see Use your Windows PC as a mobile hotspot (opens in new tab)."

However, the best solution may be to uninstall the update altogether until there’s a proper fix for this issue. If you want to know how to do that, check out our How to uninstall a Windows 10 update guide, which has several options that will work with Windows 11 as well.