Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Transferring Firefox to a new computer

more options

I recently transferred Firefox from my old computer with Windows 10 to my new computer with Windows 11. But Firefox hasn't been working properly since the transfer. I have all my favorites on the toolbar, but when I recently downloaded something, it couldn't open it. That's happened a few times in the last few days. I had to go to Microsoft Edge to be able to open the downloads. What do I need to do to be able to use Firefox on this new computer?

I recently transferred Firefox from my old computer with Windows 10 to my new computer with Windows 11. But Firefox hasn't been working properly since the transfer. I have all my favorites on the toolbar, but when I recently downloaded something, it couldn't open it. That's happened a few times in the last few days. I had to go to Microsoft Edge to be able to open the downloads. What do I need to do to be able to use Firefox on this new computer?

Todas as respostas (1)

more options

Hi johnsue880, There were some changes recently to the download flow. This should help you out -

What to do if you can't download or save files https://support.mozilla.org/en-US/kb/cant-download-or-save-files