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When sending an email, I get duplicate copies in my sent folder.

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  • Última resposta por david

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I am very new to Thunderbird email program just started using it on August 15, 2022. My question is when I sent a message, I get a duplicate message in my sent folder. How can I prevent this from happening. I assume there a setting somewhere that I need to adjust.

Any help would be appreciated. So far so good with Thunderbird.

Joe

I am very new to Thunderbird email program just started using it on August 15, 2022. My question is when I sent a message, I get a duplicate message in my sent folder. How can I prevent this from happening. I assume there a setting somewhere that I need to adjust. Any help would be appreciated. So far so good with Thunderbird. Joe

Modificado por Joe a

Solução escolhida

OK, now I'm onboard. Go to tools>accountsettings>copies&folders and UNtick the box to save Sent messages.

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Outlook stores a copy in sent folder by default. Untick your setting to store message in sent folder and I believe you will see just one copy stored.

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Dave, thank you for your reply. I don't have trouble with Microsoft outlook. I have trouble with Thunderbird given me duplicate emails when I was able to connect to Microsoft outlook. I did just what you said and took care of the problem of duplication in Microsoft outlook. What I need to know how to do the same problem with Thunderbird email program which is given me duplicate sent messages.

Joe

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I'm confused. You used my suggestion in Microsoft Outlook? Why, since this is a Thunderbird forum. The steps I gave were to fix the problem in Thunderbird. What am I missing? Thanks.

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Dave, I did not use your suggestion on Outlook. I knew that I took care that long ago. Forget about Microsoft Outlook expressI should have left that out of the question.

I need to know what Box to tick On Thunderbirds email program so I will stop having duplicate emails in my sent folder. If you can help me with that great.

I don't need no help with Microsoft Outlook express.

Thank you,

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Solução escolhida

OK, now I'm onboard. Go to tools>accountsettings>copies&folders and UNtick the box to save Sent messages.

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Dave received your message, When I was checking my messages. Followed your instructions to the T. will let you know Dave as soon as I have to send a message to someone.

I thought that was throwing you off When I put in their Microsoft office.

Greatly appreciate your help and will let you know when I know LOL.

Again, thanks,

Joe

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Dave, the problem is solved. Thank you. No more duplicate in the sent Folder.

Again, thank you, Dave

Joe

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you're very welcome.