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Firefox iPad app crashes when I open history

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  • Última resposta por Damon

helenamadsox
helenamadsox
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I’ve been using Firefox synced to my account on my iPad for a while with no problems, and only started running into this problem today. The app for the most part works normally, but when I open specifically the history tab the whole app crashes. I can still use Firefox on my android and computer completely fine, and have tried clearing some of my history using my phone, to no avail. Only the history tab does this- downloads, bookmarks, and reading list are all fine. Any advice on how to fix this?

I’ve been using Firefox synced to my account on my iPad for a while with no problems, and only started running into this problem today. The app for the most part works normally, but when I open specifically the history tab the whole app crashes. I can still use Firefox on my android and computer completely fine, and have tried clearing some of my history using my phone, to no avail. Only the history tab does this- downloads, bookmarks, and reading list are all fine. Any advice on how to fix this?

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Damon
Damon
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Does this happens immediately upon tapping History from the hamburger menu?

If not immediately, are you able to tap the bin icon at the bottom-left of the list of sites in your History, and then tap "Today" (be conscious this will delete Firefox history from the last day)? Does that solve the problem? If not, try again, this time tapping "Today and Yesterday" (be conscious this will delete Firefox history from the last 2 days). Does that solve the problem?

If it crashes immediately before you can follow the above steps, then from Settings > Data Management (under Privacy) in the hamburger menu, can you try deleting your Browsing History this way? Be conscious this will delete all of your history. If this is a concern, you can tap Web Site Data at the top of the Data Management screen and review the sites in your history (although this too might crash Firefox.

This article may be of further assistance: Clear browsing history in Firefox for iOS

Let us know how you go.