Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Issue updating Thunderbird

  • 2 respostas
  • 0 têm este problema
  • 3 visualizações
  • Última resposta por jenbrown1

jenbrown1
jenbrown1
more options

Hi! I downloaded the new 102.0 version of Thunderbird but then my Inbox for my main account and one of my email accounts wouldn't load. I uninstalled the update and installed 78.14.0. Same problem. The inbox and trash are inaccessible. I know the account info is all there because I see it under account settings. I have Thunderbird installed on my laptop and all the settings are the same. Does anyone know how to get my inbox back? Thanks!

Hi! I downloaded the new 102.0 version of Thunderbird but then my Inbox for my main account and one of my email accounts wouldn't load. I uninstalled the update and installed 78.14.0. Same problem. The inbox and trash are inaccessible. I know the account info is all there because I see it under account settings. I have Thunderbird installed on my laptop and all the settings are the same. Does anyone know how to get my inbox back? Thanks!

Solução escolhida

I don't know what you mean by the statement "My email account wouldn't load." To fix this, I encourage you to use 102, as otherwise you will be facing an upgrade later.

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

david
david
  • Top 10 Contributor
more options

Solução escolhida

I don't know what you mean by the statement "My email account wouldn't load." To fix this, I encourage you to use 102, as otherwise you will be facing an upgrade later.

jenbrown1
jenbrown1 Proprietário da pergunta
more options

Upgraded to the latest version again and the problem fixed itself! Thanks!