Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Firefox will not load - missing VCRUNTIME140_1.dll

  • 3 respostas
  • 3 têm este problema
  • 8 visualizações
  • Última resposta por cor-el

tjadlib8
tjadlib8
more options

Firefox not loading and missing VCRUNTIME140_1.dll preventing re-installation. Full message is: 'The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem.' Tried to install an old version of Firefox (28.0) but this is not upgradeable.

tjadlib8@gmail.com

Firefox not loading and missing VCRUNTIME140_1.dll preventing re-installation. Full message is: 'The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem.' Tried to install an old version of Firefox (28.0) but this is not upgradeable. tjadlib8@gmail.com

Todas as respostas (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options
  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017, 2019 and 2022 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox
Jadams
Jadams
more options

Thank you so much. This resolved my issue. I was about to restore my PC to a restore point, which I really didn't want to do and something told me to check mozilla support. I'm glad I did. Thank you again.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that this can happen if you recently uninstalled an application that was using Visual C+ runtime components. Firefox doesn't come with these files and expect they are installed, but doesn't increment its install counter what causes Windows to silently remove those VCR Redistributable Packages when other applications are uninstalled and the counter reaches zero.