Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

FireFox not logging on the SirusXM

  • 1 resposta
  • 0 têm este problema
  • 18 visualizações
  • Última resposta por zeroknight

leoscott
leoscott
more options

I have been trying to logon to my SirusXM account for 30 minutes. I enter the email address for the account and it says it can't find it. Then Find Username link tells me to use the email it can't find. Repeated several times. Even got online with SirusXM chat pop up and they told me to use the email it "can't find". The email is/was typed correctly. The FireFox is the latest update. The OS is Windows 11 (updated) and the hardware is an I9-12900HX, 32 gig laptop. More than adaquate. So on a whim I opened the logon site in Brave and voila got right in. Am I doing something wrong with Firefox?

I have been trying to logon to my SirusXM account for 30 minutes. I enter the email address for the account and it says it can't find it. Then Find Username link tells me to use the email it can't find. Repeated several times. Even got online with SirusXM chat pop up and they told me to use the email it "can't find". The email is/was typed correctly. The FireFox is the latest update. The OS is Windows 11 (updated) and the hardware is an I9-12900HX, 32 gig laptop. More than adaquate. So on a whim I opened the logon site in Brave and voila got right in. Am I doing something wrong with Firefox?

Todas as respostas (1)

zeroknight
zeroknight
more options

Try clearing site cookies and disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?