Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Email sending issue

  • 1 resposta
  • 0 têm este problema
  • 6 visualizações
  • Última resposta por david

more options

Hello I have 2 comcast emails setup in Thunderbird I can send emails from one just fine but the other gives an error messages which are below.

Login to server smtp.comcast.net with username kd8idt@comcast.net failed.

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.comcast.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

Please advise what to do?

Thanks

Hello I have 2 comcast emails setup in Thunderbird I can send emails from one just fine but the other gives an error messages which are below. Login to server smtp.comcast.net with username kd8idt@comcast.net failed. Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.comcast.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. Please advise what to do? Thanks

Todas as respostas (1)

more options

I have no solution, but since you have two accounts, the problem might be that they are sharing the same SMTP setup. To verify this , check that you have two distinct SMTP server setups and the 'Description' field should be unique for each. Then, check the 'account settings' pane to verify that each is linked to the appropriate SMTP server.