Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Blocking Ads

  • 1 resposta
  • 11 têm este problema
  • 164 visualizações
  • Última resposta por cor-el

more options

I do not have any ad blockers and have disabled "Block pop-up windows" in Firefox and turned off "Enhanced Tracking Protection" for sites but I still get the message that I am blocking ads.

I do not have any ad blockers and have disabled "Block pop-up windows" in Firefox and turned off "Enhanced Tracking Protection" for sites but I still get the message that I am blocking ads.
Capturas de ecrã anexadas

Todas as respostas (1)

more options

Did you click the shield icon in the address bar and disable the protection by dragging the slider to the 'off' position?

You can check the Web Console for relevant-looking messages like about blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl+F5" or press "Ctrl+Shift+R" (Windows,Linux)
  • press "Command+Shift+R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like about blocked content.

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.