Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Cannot see new emails

  • 1 resposta
  • 1 tem este problema
  • Última resposta por david

David Harvey
David Harvey
more options

When I switched my computer on this morning, Thunderbird refused to dowload new emails. Nothing I have tried solves the problem. A message in Crash Reports says:

"Shutdown hanging at step XPCOMShutdownThreads. Something is blocking the main-thread".

My copy of Thunderbird is up-to-date and accesses two accounts (Gmail and my university account (IMAP)). New emails are missing from both.

Any advice on how to solve this problem would be appreciated.

Thank you,

David Harvey (david.harvey425@gmail.com)

When I switched my computer on this morning, Thunderbird refused to dowload new emails. Nothing I have tried solves the problem. A message in Crash Reports says: "Shutdown hanging at step XPCOMShutdownThreads. Something is blocking the main-thread". My copy of Thunderbird is up-to-date and accesses two accounts (Gmail and my university account (IMAP)). New emails are missing from both. Any advice on how to solve this problem would be appreciated. Thank you, David Harvey (david.harvey425@gmail.com)

Solução escolhida

The XPCOM message is usually indicating a corrupt installation. I suggest closing thunderbird, downloading a copy of the same version you are using and installing over the top of it. For safety, I always suggest backing profile up (with thunderbird not running) prior to doing that (even though not normally needed).

Ler esta resposta no contexto 👍 0

Todas as respostas (1)

david
david
  • Top 10 Contributor
more options

Solução escolhida

The XPCOM message is usually indicating a corrupt installation. I suggest closing thunderbird, downloading a copy of the same version you are using and installing over the top of it. For safety, I always suggest backing profile up (with thunderbird not running) prior to doing that (even though not normally needed).

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.