Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Unable to view my email with 128.2.2. Cannot log into Mozilla after going back to version 115.15.0

  • 1 resposta
  • 0 têm este problema
  • Última resposta por Wayne Mery

more options

Hi. I run Windows 10 home edition, 64-bit. I was using Thunderbird 115.15.0, but was instructed to run an update that would give me vers128.2.2. After updating I was unable to view my email normally. I was able to open any given email, but when I went to close it my entire queue of messages in my in/out boxes disappeared.

Closing my client and reopening brought up my folder and all my emails again, but I kept going  through the same cycle each time I opened an email.  

I went through account setup and am on the screen that states "Set Up Your Existing Email Address." I'm not 100% sure of my password as I don't have to enter it when accessing Thunderbird, but I tried several. Any rate Thunderbird was able to find my server and I verified the manual configuration setting with my ISP. When I press "Done" at the bottom of the page I receive an error stating "Unable to log in at server. Probably wrong configuration, username or password". I'm attaching pics of the account setup screen. As of now I don't have the option to send/receive or even create a new email. I could really use some help with restoring my emails, regardless of what version Of Thunderbird I need to install. Thanks.

Hi. I run Windows 10 home edition, 64-bit. I was using Thunderbird 115.15.0, but was instructed to run an update that would give me vers128.2.2. After updating I was unable to view my email normally. I was able to open any given email, but when I went to close it my entire queue of messages in my in/out boxes disappeared. Closing my client and reopening brought up my folder and all my emails again, but I kept going through the same cycle each time I opened an email. I went through account setup and am on the screen that states "Set Up Your Existing Email Address." I'm not 100% sure of my password as I don't have to enter it when accessing Thunderbird, but I tried several. Any rate Thunderbird was able to find my server and I verified the manual configuration setting with my ISP. When I press "Done" at the bottom of the page I receive an error stating "Unable to log in at server. Probably wrong configuration, username or password". I'm attaching pics of the account setup screen. As of now I don't have the option to send/receive or even create a new email. I could really use some help with restoring my emails, regardless of what version Of Thunderbird I need to install. Thanks.
Capturas de ecrã anexadas

Modificado por Wayne Mery a

Todas as respostas (1)

more options

I would hope the issues you see with 128.2.2 are fixed in now available 128.2.3.

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.