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Recent update error - Platform Version '131.0.3' is not compatible with minversion >= 131.0.2

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  • Última resposta por mcdougall.grant84

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Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <= 131.0.2

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <= 131.0.2

Modificado por NoahSUMO a

Solução escolhida

from /questions/1468760#answer-1681010

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to reinstall Firefox and possibly remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Reinstall Firefox: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems
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Solução escolhida

from /questions/1468760#answer-1681010

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to reinstall Firefox and possibly remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Reinstall Firefox: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

Útil?

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I did this and it worked.

Útil?

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It worked for me too!

Útil?

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Ok, I can't reinstall Firefox because I have data, links and other that I no longer have access to link website links.

What is the next solution please as Firefox is my default and main browser.... or is it time to move away from firefox.?

I tried to import date and others however it was not an easy task to do, and I have to System Restore to once again get the Error that stops Firefox, is there a way of undoing the update that firefox installed ?

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