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Can't Get Xfinity Billing Page To Load

  • 2 respostas
  • 0 têm este problema
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  • Última resposta por jonzn4SUSE

simpleman2
simpleman2
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I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The second is a Access Denied error and the third is a "waiting for bat.bing.com"(a tracking cookie)error that can be seen in bottom, left hand corner.

I reached out to Xfinity tech support and was told to try a different browser. I tried DuckDuckGo and that did work and let me login and pay my bill. I told the tech that I would still rather keep on using Firefox. He said "that's something that you would need to take up with Firefox since we now know the issue is with their browser"

How do I get this issue resolved so that I can keep using Firefox as I have for many years now?

Note: Already tried clearing cookies and browsing history with no difference.

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The second is a Access Denied error and the third is a "waiting for bat.bing.com"(a tracking cookie)error that can be seen in bottom, left hand corner. I reached out to Xfinity tech support and was told to try a different browser. I tried DuckDuckGo and that did work and let me login and pay my bill. I told the tech that I would still rather keep on using Firefox. He said "that's something that you would need to take up with Firefox since we now know the issue is with their browser" How do I get this issue resolved so that I can keep using Firefox as I have for many years now? Note: Already tried clearing cookies and browsing history with no difference.
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jonzn4SUSE
jonzn4SUSE
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I was also having issue when I paid my bill on the 9th. Just tried with Nightly an it went right in without having to tweak my add-ons. see screenshot Try a different version of Firefox (Beta, Dev, or Nightly) and see how it works. Make sure to install in a different directory than your current install.

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jonzn4SUSE
jonzn4SUSE
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simpleman2 said
"waiting for bat.bing.com"(a tracking cookie)error that can be seen in bottom, left hand corner.

Try turning off or tweaking ETP.

Modificado por jonzn4SUSE a

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