Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox won't sync after "refresh"

  • 1 resposta
  • 0 têm este problema
  • 8 visualizações
  • Última resposta por confooseddesi89

confooseddesi89
confooseddesi89
more options

I recently refreshed Firefox. When I re-opened the program, I was logged out. I successfully logged back in, but despite saying I'm "synced", none of my settings (themes, passwords, bookmarks, etc.) are showing up, even after waiting 30 minutes. Typically sync has taken a few seconds for me. FYI, this is on my work computer and I don't have administrator access, so I would prefer a solution (if possible) that does not require an uninstallation or installation (which I cannot do without contacting an administrator). Thanks.

I recently refreshed Firefox. When I re-opened the program, I was logged out. I successfully logged back in, but despite saying I'm "synced", none of my settings (themes, passwords, bookmarks, etc.) are showing up, even after waiting 30 minutes. Typically sync has taken a few seconds for me. FYI, this is on my work computer and I don't have administrator access, so I would prefer a solution (if possible) that does not require an uninstallation or installation (which I cannot do without contacting an administrator). Thanks.

Todas as respostas (1)

confooseddesi89
confooseddesi89 Proprietário da pergunta
more options

Update - I had an administrator uninstall and re-install the application. Unfortunately, now when I try to log into sync, I now get the error "General application error. Something went wrong. Please try again later." I have tried multiple times with the same error. So now I can't even log into my account, let alone sync. I have also tried restarting the computer with no luck.

Útil?

Colocar questão

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.