Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

I cannot connect to Internet with Firefox

  • 2 respostas
  • 35 têm este problema
  • 9 visualizações
  • Última resposta por rpmanfredo

more options

I have the same issue with Firefox 3.6.6 since 3 p.m. gmt, on Windows 7 environment and NIS 2010.

Pop-up message from NIS invited me to restart my computer. After restarting, I have noticed these files in quarantining: nssdbm3.dll, softokn3.dll, freebl3.dl. Extension has been renamed .chk.

Since them, each time I launch firefox, I can see this error message with the error console: Erreur : uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/components/nsUrlClassifierListManager.js :: PROT_ListManager :: line 79" data: no]

URL of affected sites

http://

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)

I have the same issue with Firefox 3.6.6 since 3 p.m. gmt, on Windows 7 environment and NIS 2010. Pop-up message from NIS invited me to restart my computer. After restarting, I have noticed these files in quarantining: nssdbm3.dll, softokn3.dll, freebl3.dl. Extension has been renamed .chk. Since them, each time I launch firefox, I can see this error message with the error console: Erreur : uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/components/nsUrlClassifierListManager.js :: PROT_ListManager :: line 79" data: no] == URL of affected sites == http:// == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.5; OfficeLivePatch.1.3)

Solução escolhida

There appears to be a problem with Norton recognizing those files as valid. See: http://community.norton.com/t5/Norton-Internet-Security-Norton/What-is-WS-Reputation-1/m-p/243005/highlight/true

Here is how to find this kind of information: In Google search type "firefox norton freebl3.dll nssdbm3.dll" (including the quotation marks) and it is the second item.

Ler esta resposta no contexto 👍 0

Todas as respostas (2)

more options

Solução escolhida

There appears to be a problem with Norton recognizing those files as valid. See: http://community.norton.com/t5/Norton-Internet-Security-Norton/What-is-WS-Reputation-1/m-p/243005/highlight/true

Here is how to find this kind of information: In Google search type "firefox norton freebl3.dll nssdbm3.dll" (including the quotation marks) and it is the second item.

more options

I just Installed Firefox 3.6.12 for the Mac. This was a fresh install after I rebuilt my system. I downloaded Firefox and installed it. I then copied the support files from the version I had, and the first time I tried to run Firefox I received this error. I do not have any Norton software on my Mac or any other anti-virus software on my Mac. In fact, the only additional software I have installed is iWork 09, iLife 09, Open Office and Microsoft Office 2004 for the Mac. I am going to see if I can find the earlier release of Firefox to see if that will work. Any ideas will be greatly appreciated.