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Error message appear when creating new bookmarks

  • 3 respostas
  • 19 têm este problema
  • 2 visualizações
  • Última resposta por yamaraion

AnonymousUser
AnonymousUser
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When creating new bookmarks a pop-up window appear with the following info: unload: [Exception..."Component retyrned failure code:0x80004005 (NS_ERROR_FAILURE) [nsIObserverService.removeObserver]" nsresult:"0x80004005 (NS_ERROR_FAILURE)" location: "JS frame:: chrome://trustchecker/content/trustchecker.js:: anonymous:: line 955" data:no]

The bookmark is saved at the bottom of the list but it is not possible to select folder to store bookmark. How do I fix this problem?

When creating new bookmarks a pop-up window appear with the following info: unload: [Exception..."Component retyrned failure code:0x80004005 (NS_ERROR_FAILURE) [nsIObserverService.removeObserver]" nsresult:"0x80004005 (NS_ERROR_FAILURE)" location: "JS frame:: chrome://trustchecker/content/trustchecker.js:: anonymous:: line 955" data:no] The bookmark is saved at the bottom of the list but it is not possible to select folder to store bookmark. How do I fix this problem?

Solução escolhida

I believe Trust Checker is part of Zone Alarm, to test this try disabling the Zone Alarm add-ons in Firefox to see if you can then create new bookmarks.

To disable extensions: Click the Tools menu and then select Add-ons . The Add-ons window appears.

  1. In the Add-ons window, click the Extensions panel. The list of installed extensions appears.
  2. Click the name of an extension in the list to select it.
  3. Click Disable to disable the selected extension.
  4. Click Restart Firefox .

If it does turn out to be the Zone Alarm extension causing the problem, check for any updates to Zone Alarm, if none you could report the issue to them.

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Todas as respostas (3)

TonyE
TonyE
  • Moderator
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Solução escolhida

I believe Trust Checker is part of Zone Alarm, to test this try disabling the Zone Alarm add-ons in Firefox to see if you can then create new bookmarks.

To disable extensions: Click the Tools menu and then select Add-ons . The Add-ons window appears.

  1. In the Add-ons window, click the Extensions panel. The list of installed extensions appears.
  2. Click the name of an extension in the list to select it.
  3. Click Disable to disable the selected extension.
  4. Click Restart Firefox .

If it does turn out to be the Zone Alarm extension causing the problem, check for any updates to Zone Alarm, if none you could report the issue to them.

yamaraion
yamaraion
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It does not do it every time I try to save a Bookmark AND Bookmark save always works if I retry the save after the error message.

yamaraion
yamaraion
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I think the culprit is the new Zone Alarm Security Engine Add-On in FF. I have disabled it and am having no problems (yet) with bookmarking.