Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

firefox stays as active process after being closed as application

  • 4 respostas
  • 154 têm este problema
  • 35 visualizações
  • Última resposta por wxwizard

more options

i close Firefox with "file - exit", and when i try to start a new session, i got a message. Firefow is still running as active process. I have to open task manager and close the process "Firefox.exe*32"

i close Firefox with "file - exit", and when i try to start a new session, i got a message. Firefow is still running as active process. I have to open task manager and close the process "Firefox.exe*32"

Todas as respostas (4)

more options

Firefox not closing completely (hanging at exit) is frequently caused by an extension or a plug-in.



You need to update your plugins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:

  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
    • NOTE: A new security update for Adobe Reader 9.3.4 is due to be released 2010-10-05
  2. Update Adobe Reader (PDF plugin):
    • From within your existing Adobe Reader (if you have it already installed):
      • Open the Adobe Reader program from your Programs list
      • Click Help > Check for Updates
      • Follow the prompts for updating
      • If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    • Download complete installer (if you do NOT have Adobe Reader installed):
      • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
      • On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
      • If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
      • Click "Save to File"; save to your Desktop (so you can find it)
      • After download completes, close Firefox
      • Click the installer you just downloaded and allow the install to continue
        • Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
      • Download link and more information: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
    • After the installation, start Firefox and check your version again.

Modificado por Helper7677 a

more options

I thank all of those who sent in suggestions (I would have gotten back to you sooner but life and some emergency surgery got in my way.). I will try sthese possible solutions and write a reply again afterwards. Thanks again.

P.S. I discovered earlier today that while having Windows Task Manager open I tried to open Firefox twice, Thunderbird once and Internet Explorer twice and the result of all 5 tries opened the 'Firefox.exe *32' file (twice), the Thunderbird.exe *32 (once) and the iexplore.exe files in Processes but did not opn those programs in Applications?? I had to restart my pc (an excruciatingly slow process) before I could actually open Firefox and get to these helpful pages.

more options

I was having this same problem with both firefox.exe and iexplore.exe. It turns out that it was the Skype Click to Call plugin/addon was the problem. Everything worked fine once I uninstalled it.

more options

@ winchesterlyon. Thanks! That did the trick!

It was a bit of a painful process as I was kind of in an infinite loop with the stuck firefox.exe*32 process. What worked was starting firefox in safe mode (hold down shift key and click firefox launcher) and select "Disable all add-ons" and "Make Changes and Restart". Then in the restarted firefox, go to the add-ons and disable Skype click to call. Hope help others...