Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

How can I get Bookmarks to ask me in which folder to store the bookmark?

more options

On my other computer & my wife's computer, when I click on 'Bookmarks' I am asked which folder I want to use to store the bookmark.

It used to work that way on this computer but now it does not ask where to save the bookmark. I just saves it in the 'Recently Bookmarked' folder.

How can I get back to asking me which folder to use?

Thanks for any help.

On my other computer & my wife's computer, when I click on 'Bookmarks' I am asked which folder I want to use to store the bookmark. It used to work that way on this computer but now it does not ask where to save the bookmark. I just saves it in the 'Recently Bookmarked' folder. How can I get back to asking me which folder to use? Thanks for any help.

Solução escolhida

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Ler esta resposta no contexto 👍 2

Todas as respostas (4)

more options

Any chance you have the McAfee Site Advisor extension installed in Firefox?
If so, disable it until McAfee fixes it.

more options

No, I do not have McAfee Site Advisor extension installed.

more options

Solução escolhida

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
more options

I followed your instructions and it worked.

The add-on that was causing the problem was called 'Blacksheep'.

Here is what that add-on was supposed to do: 'Cloud-based security company "Zscaler" has launched a new Firefox web browser plug-in called "BlackSheep" designed to protect users against a recent browser hijacking tool that allows just about anyone to potentially hijack your web browser session."

I have re-enabled all my other add-ons and the bookmarks function is still working.

Thanks for the help.